User Reset

The User Reset allows you to view all the users currently logged in, and to log out users. This would normally be done when 'rogue' users are in the list, i.e. users who logged out incorrectly, and still appear in the list even though they are not in Confirm. Their presence in the list may be preventing other, legitimate users from logging into Confirm on the grounds that all the user licences have been used up.

The active licence and the User currently logged in will be highlighted with a (You).

Delete Icon

Clicking on the bin icon next to each row will terminate that user session, freeing up available licences. If a user session is terminated while the user is still signed in, the user will receive a forced sign out event.

Refresh Button

Clicking on the refresh button refreshes the User Sessions displayed.

Remove All Button

Clicking on the Remove All button terminates all user sessions under the active licence of the current user, except the current user’s session, thereby freeing up the number of available licences.